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In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the Holder presents his identification data:
- Owner: Allplay S.L.
- Commercial register: inscrita en el Registro Mercantil de Zamora en el tomo 226, de la Sección 8, inscripción 1/2006/1602, folio 220, Hoja ZA-5.421.
- NIF: B49238421
- Address: C / Miguel de Unamuno nº2 2ºA, 49029 Zamora, España
- Email: allplay@allplay.es
- Website: www.allplay.es
Manage the requested service.
Send to you emails by ALLPLAY S.L. to inform you about novelties and improvements in our products and services. Remember, always you will customize this emails in your private user configuration, in the paragraph 6 (Rights) is explain how request to do not receive this communications. Prevent abuses and fraudulence using our services (for example, fraudulence activity, denial attacks of the services, spam, among others). Transfer of data to public bodies and authorities, as long as they require in accordance with legal and regulatory layout.
Your data are storaged while be allow the business relationship with us, you request the deletion, or the necessary time to be in agreement with the legal regulation.
Your personal data will be communicated to third parties in the following cases:
Your data can be accessed by those providers that provide services to ALLPLAY S.L., such as content hosting services, instant messaging, notifications, advertising services, etc. ALLPLAY S.L. has signed the corresponding contracts for treatment with each of the providers that provide services to ALLPLAY S.L. with the objective of guaranteeing that said providers will treat your data in accordance with the provisions of current legislation.
Your personal data may also be transferred to the competent authorities in cases where there is a legal obligation.
The user accepts that all their personal data are fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the successful conclusion of the contract.
You have the right to obtain confirmation on ALLPLAY S.L. We are treating personal data that concerns you, or not.
Also, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, you can request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you can oppose the processing of your data. ALLPLAY S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Likewise, you can exercise the right to the portability of the data, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to make use of any of your rights you can contact us through the email address or by writing to the postal address indicated above. Remember to provide as much information as possible about your request: Name and surname, email address that you use for the account or portal object of your request.
Finally, we inform you that you can go to the Spanish Data Protection Agency and other relevant government agencies for any claim arising from the processing of your personal data.
To know the cookies we use on this website/mobile application, remember that you can access our cookies policy and cookie description and relationship.
The general conditions contained in this legal notice regulate the access and use of the website that ALLPLAY S.L. in principle, it makes it freely available to Internet users, without prejudice to the fact that this circumstance may change in the future.
Access to it implies the unreserved acceptance of these conditions.
The use of certain services offered on this site will be governed, in addition, by the particular conditions foreseen in each case, which will be understood accepted by the mere use of such services.
The visualization, printing and partial downloading of the content of the Web page is authorized only and exclusively if the following conditions are met:
ALLPLAY S.L. reserves the right to make modifications and updates of the information contained in the Web page, the configuration and presentation of this and the access conditions at any time and without prior notice.
ALLPLAY S.L. is not responsible for security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored in it, as a result of:
Also, ALLPLAY S.L. uses various measures of protection of its Website against computer attacks by third parties. However, ALLPLAY S.L. does not guarantee that unauthorized third parties may have access to the type of use of the Website made by the User or the conditions, characteristics and circumstances in which such use is made. Accordingly, ALLPLAY S.L. will not be in any case responsible for the damages that could be derived from such unauthorized access.
ALLPLAY S.L. does not guarantee the absence of interruptions or errors in the access to the Web page or its content, or that it is updated. ALLPLAY S.L. it will be carried out, provided that there are no causes that make it impossible or difficult to execute and as soon as it becomes aware of errors, disconnections or lack of updating in the contents, all those tasks aimed at correcting errors, reestablishing communication and updating the content.
ALLPLAY S.L. reserves the right to interrupt access to its Website or any of its contents at any time and without prior notice.
ALLPLAY S.L. does not assume any responsibility derived from the contents linked to the Web page, provided they are not related to it, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason.
In the event that any user, client or third party, considers that the content or services provided by the linked pages are unlawful or injure property or rights of the user, a customer or a third party liable for compensation, and, in particular, consist of:
You can inform him of ALLPLAY S.L. nevertheless, the receipt by that of said communication will not imply knowledge for the purposes of the liability provided in article 17 of the LSSICE
ALLPLAY S.L. is not responsible for the lack of usefulness or adequacy for a specific use of this Website. Neither is it responsible for the damages that the User may suffer due to errors or omissions that may suffer from the contents of this Website, although it undertakes to verify and periodically monitor its contents and information.
ALLPLAY S.L. will not be responsible in any case for the use that Users may make of the Website or the Contents, nor for the damages and losses that may arise from it.
Any link of third parties to the Web page must be to its main page, being expressly prohibited the "deep links", the "framing" and any other use of the contents of the Web page, in favor of unauthorized third parties.
Through this Website, the User may access websites belonging to and/or managed by third parties.
The presence of such links is merely informative, not constituting in any case an invitation to contract products or services offered on the destination website. The User will access under his exclusive responsibility the content, and the conditions of use that govern them. The User acknowledges and accepts that ALLPLAY S.L. is not responsible, directly or indirectly, for any damages caused by access to such links.
In case ALLPLAY S.L. have effective knowledge that the information or activity to which it is sent from such links is illegal, constituting a crime or may damage property or rights of a third party liable for compensation, shall act with the necessary diligence to suppress or disable the corresponding link with as soon as possible
The use of the Web page does not give the user any rights over trademarks, trade names, distinctive signs or designs of any kind that appear on the Website
Articles, news, legislation and other public content whose intellectual property rights do not belong to ALLPLAY S.L. they are published with the sole purpose of informing users of this page.
ALLPLAY S.L. is the owner of the source code, design, navigation structure, databases and the different software elements of the Web page, as well as the industrial and intellectual property rights related to the contents included in it.
ALLPLAY S.L. reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website or for the breach of these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes in accordance with the rules on jurisdiction and competence in this regard. ALLPLAY S.L. has its address in ZAMORA, Spain.
In case of controversy or misinterpretation of these privacy policies, by the user, the valid text will be written in Spanish.
This document contains the General Contract Conditions (from now on Conditions) to regulate the use of this website and its respective sales. This conditions establish the rights and obligations both for the owner of the website, ALLPLAY S. L. (from now on Seller or Us), and the buyer (from now on Client or You) in relation to the products/services we're offering through this website. As a result, the client must read this conditions before using the site.
This conditions could be modified at any time, so the client must read them before buying. Should this happen, we will apply the conditions that are published at the moment of the purchase. This conditions will adjust to the current legislation.
If you have another question related with the purchase process or our private policy you can take a look at our webpage or contact us through our contact form.
PARTS INVOLVED
Seller: ALLPLAY S.L., owner of the website
Owner Company: ALLPLAY S.L
Address: C/ Miguel de Unamuno nº2 2ºA (Zamora)
Contact details: Pol. Ind. la Hiniesta Ampliación
C/Nava Complejo Empresarial la Hiniesta nave 4
Email: info@comprardardos.com
Client: We'll consider client every person on the website that buys something and accepts the conditions at the moment of the purchase. As a client, you accept you'll use the website to make legal consults or purchases, not fake or dishonest ones. Should this happen, we are capable of cancelling it. In addition, you must register in order to buy and, by doing so, you give us personal details that we might use to contact you in case of need (somthing wrong happened with the order). That personal details will be your name and surname, National ID or VAT Number, billing address, shipping address, phone number and email (read Privacy Policy). By ordering in our site, you confirm you are over 18 years old and you are capable of making binding contracts.
Prices of the website, marked in euros, does include our national VAT, without including the shipping cost. Price of the products will be the one marked on our website, except where we could have make a mistake. In that case, should we discover a mistake in the price of one (or various) of the products you ordered, we'll contact you to give you the option of confirming the order with the right price or cancelling it. If we can't contact you, we'll consider the order cancelled and we'll give you your money back in case you would have made the payment by then.
Anyway, we're not obliged to send you the product (or products) at the wrong price even if you would have honestly recognized it as a fair price. Prices could change at any time, but (except in cases mentioned before) possible changes wouldn't accept completed orders.
Final price will appear everytime a client includes any product on the shopping basket and he/she might check the price of the product/s added before confirming the purchase. Our website will also show the final price including the shipping costs, that may vary depending on the region/country or the payment method selected. As a result, the client will know exactly final costs and prices before confirming the order once he/se has selected the country/region and the payment method.
According to current legislation, every purchase made on the site is subject to the national VAT. European buyers with intranational ID won't have to pay the spanish VAT. In order to receive this discount/refund, they must send a copy of the document to info@comprardardos.com. Non-European clients (including there Ceuta, Melilla and Canary Islands buyers) won't have to pay the spanish VAT as well, but have to take care of the possible additional custom costs that could be added on destiny, as we won't be responsible of these costs.
General Contract Conditions will apply on other international purchases, except those in which this legislation would be different to the legislation of the client´s country.
We won't book products just because someone has made an order. We will book products once we have received the payment for them. Regarding that, we advice you to pay your order as son as possible to guarantee the proper shipping of the purchased products.
We offer the following payment options to our clients:
We have the right to increase or decrease these payment options which, in any case, will be selected by the client among all the payment options availables at the moment of the purchase.
The descriptions of the products displayed on the Website are based on the information provided by the suppliers of Allplay SL However, the information given about each product, as well as the photographs or videos related to them and the commercial names, trademarks or distinctive signs of any kind contained in the website of THE COMPANY, are displayed on www.comprardardos.com as a guide.
The Compradardos Gift Card (the card) is the property of the person to whom it is associated.
The card is valid for the purchase of any product for sale in the physical shop Compradardos (Zamora) or at www.comprardardos.com.
It can be used for its amount in a single purchase or in a decreasing manner in several purchases until its balance is exhausted.
The shipping costs will be deducted from the amount of the gift card.
The card can be used with other promotions such as sales or other offers.
There is no expiration date. In case of prior request by the client, the unused amount can be returned to the beneficiary of the card (User to whom the gift card is associated).
You can check your available balance in your Account.
We have up to 30 days to process the order from the moment you have confirmed it. We will find the products in our store or in our supplier's store in order to provide you the products you bought as soon as possible and, if we can't find one, we will arrange with a third party the bought of the product for you.
As mentioned before, if we can't provide you one or various products, we will contact you to offer you the possibility of receiving your money back or receiving a similar product of the same or higher quality. To do that, we have up to 30 days too.
In that particular case, you will have the opportunity to return the goods without additional charges.
Shipping and delivery of the orders will depend on the availability of the product/s included on the order, but we always try to ship the orders on a 3 day delivery basis from the moment we receive the payment.
Our webpage offers both graphic and written information, being this one not binding. This information might change, but will allways keep the essential characteristics of the product.
Our site offers guidance availabilty information on every product. We have stock of many products in our store, but there are also some products that are in our retailers' stores and, this way, our stock information might be out of date, though increasing the time of delivery.
Anyway, that delay in delivery won't mean we are going to refund some money to the buyer, instead he/she will have the option to cancel the order. Any penalty clause introduced by the buyer will have no effect and both parties renounce to bring any action in lost profits claim.
Products will be delivered at the address selected by the buyer at the moment of the purchase. This information will be added to the delivery order information by the shipping company together with the number of packages, the total weight and the number of order. In addition, an invoice will be added to the packaging for the client.
If during delivery the buyer notices, without removing the packaging, that products could be damaged during shipment or that there might have been an error with a product, he/she must mention it on the delivery order and, he/she has up to 24 hours to contact us via email (info@comprardardos.com) or through our contact form to opt to receive a refund or a new product to substitute the damaged one.
Once we have tested out the returned product, we'll contact the buyer by mail to confirm the refund, the substitution, or to give information for a non refund/substitution of the product. That refund or substitution will be made as soon as possible in no more than 30 days from the date in which we would have sent the confirmation mail.
The client might, in any case, cancel an order. That cancellation could be unilateral (he/she has to pay any costs) or based on a mutual agreement (he/she doesn't have to pay any costs).
That mutual agreement will be based on the following cases:
In the cases mentioned above, the only way to arrange a cancellation of the order is by sending a mail to info@comprardardos.com asking for a cancellation, stating the reasons on it. We will check the mail and, if everything's ok, we will proceed with cancellation, thus the client having no additional costs. We, as a seller, are committed to refund the money of the order as soon as possible in the cases in which the client would have paid in advance.
If it's the client who decides to cancel the order, he/she must write a mail to info@comprardardos.com giving us information for the cancellation. We will then give the client a cancellation code with the detailed cancellation costs.
Once the product has been received in our warehouses and after checking its status, the amount will be refunded through the payment method used in the purchase, within a maximum period of 14 days after the withdrawal notification.
The legal warranty framework eases the client's options to ask for a substitution or a repair if the goods bought are faulty or don't have the quality required, except when this substitution or repair is impossible or disproportionate. When a repair or a substitution is not possible, the client could ask for a discount or a total refund. The client has up to two years from the moment of the purchase to use this right. In order to use the warranty, the client must contact us by mail (info@comprardardos.com) with the following details: name of the bill holder, order number, bill number and causes for a warranty use.
Our responsibility by lack of conformity of the goods will last for 2 years since the delivery of the goods. The client must contact us in no more than 2 months from the moment he/she noticed the problem.
Anyway, we're not willing to accept repairs or substitutions when the goods have been abused or not correctly used by the client.
In any case it accepts any return of a product already used.
The client has up to 14 days to withdrawal the order that start once he/she receives the goods.
If the client asks for a withdrawal, we are obliged to refund the money, but we might ask a quantity for the expenses. We are committed to make the refund as soon as possible and in no more than 30 days from the moment he/she asks for a refund.
The present information and details on the site are not an offer to sell, but to do business. There won't be a contract between you and us until you accept it by making an order and, subsequently, accepting the General Conditions.
Once the client makes an order, he/she formalizes a purchase contract with us, then acquiring rights and commitments established in the legal regulation and in this particular general terms and conditions.
You, as a client, are committed to read this document carefully before ordering and, by doing so, you agree to respect and pay the accorded prices in time.
Again, as a client, you have the right to receive the products according to the conditions agreed and in perfect condition, to receive a refund if we can provide you the goods you acquired, and to cancel the order as explained before.
We are committed to offer the products in perfect conditions in the address previously accorded, not being responsible of non-deliveries when it belongs to something out of our control, and we are committed to respect and keep the accorded price when the client made the order.
We, as a seller, have the right to receive the payment in time, to modify the content of the site, to change delivery times in case of unavailability, and, at any time, to change and adapt the general conditions, being always visible in the site and affecting only orders made after the change has taken place. Finally, we have the right to cancel any order in case of a non-payment and to cancel the web page at any time.
For notifications, requirements or further contact, the address of the seller will be the one stated on the General Conditions.
Even though a clause is marked as invalid or unenforceable, the rest of the clauses are still valid.
THE PRESENT WEBPAGE, AS WELL AS THE WHOLE CONTENT AND ELEMENTS (E.G. THE BRAND, PICTURES, MODELS, LOGOS, GRAPHICS AND OTHER MATERIAL) IS EXCLUSIVE PROPERTY OF ALLPLAY S.L. AND AN INADECUATE USE IS NOT ALLOWED AND WILL BE PERSECUTED ACCORDING TO THE CURRENT LEGISLATION. ANYWAY, IT IS ALLOWED TO COPY THE NECESSARY INFORMATION TO MAKE THE ORDERS OR FOR FURTHER OR FUTURE CONTACTS
Comprardardos.com not responsible for any delay of the carrier due to causes unrelated to the operation of its logistics service.
For shipments to other geographical areas please contact us to confirm the costs and delivery times.
For mainland Spain and Portugal the shipping costs will be free from 75€ and up to 3 kilos of weight. Orders over 120€ and up to 15kg and orders over 250€ and over 15kg. For the rest of the orders the shipping costs will be:
There will be a charge of 1'80€ for Cash on Delivery and for PayPal it will be 2% + 0'35€.
The transporter used is SEUR with an estimated delivery time of between 24 and 48 hours in Spain and 48 or 72 hours in Portugal.
Spain Peninsula and Portugal | ||
Weight | Spain | Portugal |
Until 1 kg | 5.95 € | 5.95 € |
Until 3 kg | 6.30 € | 6.30 € |
Until 5 kg | 8.45 € | 8.45 € |
Until 15 kg | 10.50 € | 10.50 € |
Until 20 kg | 12.45 € | 12.45 € |
For mainland Balears Islands the shipping costs will be free from 75€ and up to 2 kilos of weight. Orders over 120€ and up to 15kg and orders over 250€ and over 15kg. For the rest of the orders the shipping costs will be:
There will be a charge of 1'80€ for Cash on Delivery and for PayPal it will be 2% + 0'35€.
The transporter used is SEUR with an estimated delivery time of between 48 and 72 hours.
Balears Islands | |
Weight | SEUR |
Until 1 kg | 11.40 € |
Until 3 kg | 12.20 € |
Until 5 kg | 13.70 € |
Until 15 kg | 24.75 € |
Until 20 kg | 30.30 € |
For mainland Balears Islands the shipping costs will be free from 75€ and up to 1 kilos of weight.
There will be a charge of 3'65€ for Cash on Delivery and for PayPal it will be 2% + 0'35€.
The transporter used is SEUR with an estimated delivery time of between 3 or 4 days.
Balears Islands (Certified Letter or Blue Package) | |
Weight | CORREOS |
Until 500 g | 6.95 € |
Until 1 kg | 9.95 € |
Until 2 kg | 10.45 € |
Until 5 kg | 21.85 € |
Until 10 kg | 25.90 € |
Until 15 kg | 37.45 € |
Until 20 kg | 44.95 € |
For mainland Balears Islands the shipping costs will be free from 75€ and up to 1 kilos of weight.
There will be a charge of 3'65€ for Cash on Delivery and for PayPal it will be 2% + 0'35€.
The transporter used is SEUR with an estimated delivery time of between 3 or 4 days.
Canary Islands, Ceuta, Melilla and Andorra (Certified Letter or Blue Package) | |
Weight | CORREOS |
Until 500 g | 6.95 € |
Until 1 kg | 9.95 € |
Until 2 kg | 10.45 € |
Until 5 kg | 21.85 € |
Until 10 kg | 25.90 € |
Until 15 kg | 37.45 € |
Until 20 kg | 44.95 € |
For this shipping area there will be no free shipping costs and there is also no form of cash on delivery.
PayPal commission will be charged 2% + 0'35€.
The carrier used is Correos with certified letter services or international economic package with an estimated delivery time of 10 to 12 days.
Azores, Madeira and Europe (Certified letter or international package) | |
Weight | CORREOS |
Until 500 g | 11.75 € |
Until 1 kg | 18.15 € |
Until 2 kg | 26.05 € |
Until 3 kg | 39.15 € |
Until 4 kg | 42.70 € |
Until 5 kg | 46.25 € |
Until 20 kg | 99.50 € |
For this shipping area there will be no free shipping costs and there is also no form of cash on delivery.
PayPal commission will be charged 2% + 0'35€.
The carrier used is Correos with certified letter services or international package with an estimated delivery time of 10 to 12 days.
South America, North America and Central America (Certified letter or international package) | |
Weight | CORREOS |
Until 500 g | 15.35 € |
Until 1 kg | 26.45 € |
Until 2 kg | 42.50 € |
Until 3 kg | 38.70 € |
Until 4 kg | 44.70 € |
Until 5 kg | 50.70 € |
Until 20 kg | 140.70 € |
There is a period of 14 days to make a return. If the returning cause is customer dissatisfaction with the purchased product the shipping and handling cost would be charged to the buyer. The products must be return with the original sealed packaging. Otherwise the return would not be accepted by Comprardardos.com.
The claims about for any damage during shipping must be notified between the first 72 hours from the arrivals, along with a copy of the delivery note.
If such repayment occurs due to a defect in the material received, Comprardardos.com will pay all logistic costs and new products will be delivered in perfect condition to the buyer. In the case that Comprardardos.com would not be able to make this change to the customer, Comprardardos.com shall make a complete return of the payment.
In any case it accepts any return of a product already used.
In case, that the package can not be delivered for reasons beyond the control of Comprardardos.com and the corresponding transport company, the shipping and return costs will be deducted from the amount to be returned to the customer.
For any legal dispute the valid text is the Spanish version.
We have the following payment methods:
Account details by payments for bank transfer:
The payment for bank transfer must be performed in the next 72h after purchase, if not the purchase will be canceled.
You can send us a payment receipt to make the process faster.
All our prices are 21% VAT included except to orders from Canary Islands, Andorra, Ceuta and Melilla or countries not belonging to the European Union.